Privacy Policy
Last updated: May 2026
This Privacy Policy explains how SellMyShop collects and uses information when you use our website.
1. Information we collect
When you use our website, we may collect:
- Your name, email address and account login details.
- Phone number, WhatsApp number or email address if you add them to a listing.
- Listing details, photos, prices, location, postcode area and optional private exact address.
- Messages sent through the website.
- Technical information such as browser, device and website usage.
2. How we use your information
We use your information to:
- Create and manage your account.
- Display your business listing on the website.
- Allow buyers and sellers to contact each other.
- Review, approve, reject or remove listings.
- Help prevent spam, fraud or suspicious activity.
- Improve the website and customer experience.
3. Exact address privacy
If you provide an exact address, it is used for admin and location accuracy only. We do not show your exact address publicly unless you choose to make it public. Public listings normally show only town and postcode area.
4. Sharing information
We do not sell your personal data. We may share necessary data with trusted service providers such as hosting, payment, email, mapping or security providers where needed to run the website.
5. Payments
Payments are processed by Stripe when paid features are active. We do not store full card details on our website. During the launch promotion, standard listings may be free.
6. How long we keep data
We keep account, listing and message information for as long as needed to provide the service, handle disputes, prevent abuse and meet business or legal requirements.
7. Your rights
You can contact us to ask for a copy, correction or deletion of your personal information, subject to any legal or fraud-prevention reasons we may need to keep it.
8. Contact
Email: info@sellmyshop.co.uk